How To Delete Paytm Account?

How To Delete Paytm Account?

The online payment app Paytm has been removed from the Google Play Store. But the reason for the removal of this app from Google Play Store has not been revealed yet. Paytm Payment is developed by UPI App One97 Communication Ltd.  It is not visible when searching this app on Google Play Store. However, the app already installed in Android smartphones is working.

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A step-by-step guide to delete Paytm Account

Before you close your account with Paytm you need to Make sure you don’t have the balance in any of the accounts.

One97 who runs a Paytm company will not delete your Paytm account for no reason whatsoever.

You must contact the Paytm customer team and ask them to permanently remove your Paytm account. Removal of Paytm account is not an automatic route. The Paytm support team does this manually.

Below are some genuine forms that your payment account can be disabled. Let’s explore the options.

In case, if you have balance:

  1. Use the balance by transacting on any Paytm service
  2. Transfer the balance to any other registered Paytm phone number
  3. Transfer to any bank account

Before you close your account, here are some things you should know:

  • Closing your account unlinks your phone number and the associated login ID and password are no longer valid. Effectively, you cannot login to Paytm anymore with these tokens
  • Balance transfer from your Paytm account to another Paytm account or bank account is allowed only after KYC as per the RBI guidelines dated October 11, 2017, Para 9, Point no. 9.1 (i) (g) and (k) (see applicable RBI guidelines here:
  • The PMLA (Prevention of Money Laundering Act) guidelines – section 12, point no. 3 & 4 ( and PPI guidelines paragraph 6, point no. 6.3 ( requires your transaction logs to be stored for a period of up to 10 years post the deletion of an account. This data is stored on servers located in India and would never be shared with any third-party. Only government agencies mandated under the law to obtain information will have access to this information, through a legally compliant data request.

Follow the below-mentioned steps to raise account closure request:

Step 1: Login to Paytm with your old phone number

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Step 2: On the home screen, click on “☰” at the top left corner

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Step 3: Go to 24×7 Help

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Step 4: Go to ‘Profile Settings’

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Step 5: Select ‘I need to close/delete my account’

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Step 6: Select ‘I don’t use this Paytm account’

Step 7: Click on ‘Message us’ to raise a request

They will verify the request and close your account.

How To Delete Paytm Account?

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Rajat Singh
Rajat Singh is the chief Author at Bioinformatics India, he has been writing for the past 3 years and has a special interest in SEO, Technology, Health, Life Sciences and gaming.

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