Mumbai Metro One Launches Tracking Of Crowds Live
This first of its kind feature allows commuters to plan their journey, avoid travelling during crowded hours, and comfortably reach their destination.
With the frequently imposed pandemic restrictions and an effort to reduce crowds at its station, Mumbai Metro One, led by Reliance Infrastructure, triggered a live passenger crowd monitoring section at stations and trains on Saturday and allowed commute cards to be recharged on its up-to-date website.
The live tracker lists every ticket area of the 11.5 kilometres stretch of the station from Versova to Ghatkopar and all up and down trains in the colour coding stations – with low overcrowding as green and moderate overcrowding green and dense as red. This enables people to check the status of live traffic and congestion on trains and stations in real-time. This is the first of its kind to allow passengers to schedule their journey, prevent travel during busy hours and reach the destination comfortably.
“Certain parameters are set and when the crowd reaches a number, colour changes indicate the crowd’s density live on the platform,” the official said.
“We also allowed the Insta Recharge function on the website, allowing the cardholder to update and upgrade their cards, thus preventing waiting times on the station without visiting the counters. Now, by using any debit/credit card, commuters can reload their smartcards (with a minimum balance of R5) via Instacharge – 24×7.”
Another feature, with an update, is ‘Metro Rewards,’ where commuters can use this upgraded, fully integrated website to access their ‘Metro Rewards’ account. Commuters can register, travel and collect points, which can be redeemed from time to time for various deals available. Information on the current Metro Train Schedule is also included on the new website.